Shipping costs to you and shipping returns back are your responsibility. Damaged items returned are not credited, so insure your package. Items not returned within seven (7) days are considered sold and final.

NOTE: We do not accept return packages without a valid RA number, and we do not accept postage-due or C.O.D. packages at any time for any reason.
 

Completeness of returned product and its suitability for resale is evaluated upon receipt of merchandise. Incomplete or damaged product(s) cannot be credited. Items returned after seven (7) days are prorated for wear, and cannot be resold as new. Regarding suitability of a product: It is buyer's responsibility to do due diligence prior to purchase.

If you are unhappy with your purchase and feel the purchased item was misrepresented, contact Proformance Unlimited inc. Customer Service immediately during regular business hours, Monday through Friday from 7:00 am to 5pm (excluding holidays) Eastern standard time, and we will do whatever we can to make your order correct.
 

Custom Products Policy:

Custom built engines are not returnable; items other than "off the shelf" products (Engines) are considered custom. Contact us within 24 hours to report any problems. Custom products, by their nature, are products and materials which have been assembled to your order specifications, and are neither returnable nor refundable.
 

Order Cancellation Policy:

Canceling orders placed in the previous 5 days (stock items only). If you must cancel an order for a custom item, be aware that you are responsible for costs associated with your order to the point of cancellation: processing, designing and contracting that are as a result of your order, and charges for which may have already accrued, including shipping and return shipping. Cancellations for orders of stock items (an inventoried item) must be received prior to our shipping a part or all of the order, or a handling and return/restock fee will accrue. Custom built engine cancellation: Canceling any or all of a custom order (as defined by Proformance Unlimited inc.) accrues handling, processing, contracting, design department time, if any, and, any and all materials used, and any and all production time used, at any point no less than 25% of the cost of the custom item. Cancel by email only. Specify order number and reason for cancellation request. Once a product has been assembled, The sale is by Proformance Unlimited Inc. considered to be final. No refunds will be issued. (See Custom Products Policy)
 

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International +1-732-695-2520

Fax 1-732-695-2520